TRUSEC LIMITED
Registered Office
2 Lambs Passage
London EC1Y 8BB
Tel: +44 (0)20 7600 1200
Fax: +44 (0)20 7090 5000
Email: To e-mail us click here
Company number: 463885
Trusec Limited is a private limited company registered in England under company number 463885. It is authorised and regulated by the Solicitors Regulation Authority (SRA number 79658). A copy of the SRA Standards and Regulations, which sets out the rules of professional conduct which apply to solicitors, is available on the Solicitors Regulation Authority's website, www.sra.org.uk. If you think we have breached any of the SRA Principles included in the SRA Standards and Regulations, you can report the matter directly to the Solicitors Regulation Authority (see www.sra.org.uk/consumers/problems/report-solicitor.page). All the directors of Trusec Limited are solicitors, qualified in England and Wales.
The primary layer of our worldwide professional indemnity insurance is with Lloyd's Syndicate QBE 1886 (of 30 Fenchurch Street, London EC3M 3BD), Travelers Insurance Designated Activity Company (of One Creechurch Place, Creechurch Lane, London EC3A 5AF), Berkshire Hathaway European Insurance DAC (of 2nd Floor, 7 Grand Canal Street Lower, Dublin D02 KW81) and HDI Global Specialty SE, UK branch (of 20 Gracechurch Street London EC3V 0BG).
Trusec Limited acts as agent for service of process at the request of Slaughter and May. Slaughter and May is a law firm which is a partnership constituted under the laws of England and is also authorised and regulated by the Solicitors Regulation Authority.
None of Trusec Limited's activities are to be taken as representing legal advice from Trusec Limited or Slaughter and May.
Any client who is unhappy with any aspect of Trusec Limited's services is entitled to complain. We treat all complaints seriously and are committed to investigating them promptly and fairly.
If you have any complaint, including a complaint about your bill, you should raise it in the first instance with Brenda Underwood at One Bunhill Row, London EC1Y 8YY. If that is felt to be inappropriate, or if you feel that the response you have been given is inadequate, you can contact Jill Hoseason also at One Bunhill Row, London EC1Y 8YY.
Trusec Limited would expect to resolve any problem to your satisfaction. If
Trusec Limited does not do so, because it is authorised by the Solicitors
Regulation Authority as a recognised body, you may be able to ask the Legal
Ombudsman ("LeO") to help you resolve your complaint, even though you have not
received legal service from Trusec Limited and no solicitor-client relationship
will have been created as a result of the appointment of Trusec Limited.
Before accepting a complaint for investigation, LeO will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to LeO:
- within six months of receiving a final response to your complaint; and
- no more than one year from the date of act/omission; or
- no more than one year from when you should reasonably have known there was cause for complaint.
You can contact LeO by telephone on 0300 555 0333, (and if you are based outside the UK you can telephone on +44 121 245 3050); by email at enquiries@legalombudsman.org.uk; or by post at Legal Ombudsman, PO Box 6167, Slough, SL1 0EH.
This legal notice and all issues regarding this website are governed by English law.